Service Guarantee It’s in our best interest to get it right the first time!
We know a top concern for small businesses and residential customers is ongoing technology costs.
That’s why we guarantees our services.
What exactly does that mean? If you hire us to solve a problem and that same problem returns in the first 30 days, we’ll come out again at no cost to you.
Where do you come in?
You must notify us within the first 30 days.
You must purchase the security software we recommend at the initial service.
Accessing websites that security software flag as high risk.
Using peer-to-peer services, such as FrostWire or BitTorrent.
Trying to resolve the problem by downloading a diagnostic program or allowing a remote support service to access to the computer(s).
Additional conditions regarding customer negligence or misuse after Mighty Geeks provides the service may apply.